Restaurant commerce platform
Digital menu, orders, CRM and rewards in one platform.
Orderfyi helps restaurants sell, operate and retain customers with one connected stack: digital menu and checkout, order management, restaurant CRM, customer portal, rewards and analytics.
Digital menu, checkout and WhatsApp or webchat ordering
Restaurant CRM with customer history, segments and repeat signals
Customer portal, rewards and analytics in the same stack
Built for restaurants that want one product to run acquisition, operations and repeat revenue instead of stitching together multiple tools.
Ordering
CRM
Customer portal
Rewards
Operations
Analytics
One connected product for the full restaurant journey, from first order to repeat purchase.
Platform pillars
Everything the restaurant needs to sell, know and retain its customers.
Orderfyi is strongest when the product is understood as one connected system, not as isolated features.
Digital menu + checkout
Present products clearly, guide the cart and close orders without sending customers to disconnected tools.
Restaurant CRM
Track customer history, frequency, preferences, dormant users and repeat potential inside the same platform.
Customer portal + rewards
Give customers a logged area for rewards, order history, saved addresses and faster repeat purchases.
Operations control
Manage orders, pickup, delivery, fees, drivers, payment context and fulfillment from one workflow.
Analytics + revenue visibility
Read conversion, abandonment, repeat behavior and revenue leakage without exporting fragmented data.
What changes after launch
Capture orders, keep customer context and act on it daily.
The first win is operational clarity. The second is finally having CRM, rewards and analytics on top of the same order data.
Capture demand in one place
Bring digital menu, checkout, WhatsApp and webchat into the same order path.
Build customer memory
Turn each order into CRM context with history, preferences, addresses, rewards and repeat signals.
Operate and improve from the same screen
Run service while spotting abandonment, dormant customers and revenue opportunities in context.
Connected experiences
Built for every moment in the restaurant order cycle.
The platform creates a continuous experience for guests, staff and repeat customers instead of isolated touchpoints.
Public ordering surface
The restaurant can sell through a digital menu and checkout flow designed to reduce hesitation and increase completion.
Merchant workspace
The team gets one backoffice for orders, fulfillment, payment context and daily operational decisions.
CRM and customer signals
Restaurant teams can see who buys, who is fading, who returns and which customers deserve the next action.
Logged area with rewards
Customers come back to a dedicated area with rewards, history, addresses and a smoother reorder path.
Data that turns into action
Analytics matters more when it sits on top of CRM and orders.
Instead of exporting fragmented data, the platform shows what to do next inside the same workflow the restaurant already uses.
Menu and checkout conversion
See which products, categories and moments move guests from browsing into completed orders.
Cart abandonment signals
Spot where purchase intent breaks before payment and recover revenue that would otherwise slip away.
Dormant customer detection
Identify customers cooling off before they disappear from your repeat base and act from the CRM context.
Repeat purchase cadence
Track how often customers return, which rewards move them and when to trigger the next retention action.
Channel performance
Compare WhatsApp, webchat, menu and checkout to prioritize the channels that convert best.
Revenue leakage visibility
Cross-check cancellations, low conversion and weak repeat behavior to see where money is being lost.
Pricing
Clear pricing for restaurants that want one stronger stack.
Start with ordering and operations now, then grow into CRM, rewards and deeper intelligence on the same foundation.
Starter plan
Starter
For teams that need to centralize digital ordering quickly and stop losing customer context in operational gaps.
$49.00
Best place to start
/ month
Best for lean teams building a stronger digital sales and retention foundation
- Up to 50 orders/day
- Digital menu + cart checkout
- WhatsApp + webchat ordering
- Restaurant CRM with customer history
- Customer portal, loyalty and rewards
- Base analytics and order history
- Pickup and delivery operations in one board
Start with a 7-day trial. No heavy setup required.
Growth plan
Analytics Intelligence
Growth
For operations that want to turn order volume into CRM intelligence, predictable retention and clearer revenue growth.
$99.00
/ month
Built for teams that need deeper visibility into conversion, purchase frequency, CRM segments and revenue
- Up to 250 orders/day
- Custom flow builder and templates
- Multilingual conversation flows
- CRM segmentation and dormancy visibility
- Customer frequency and reorder intelligence
- Customer portal and rewards programs
- Advanced analytics with revenue insights
- Product performance and opportunity visibility
- Menu conversion and abandonment reports
Start with a 7-day trial. No heavy setup required.
Need a multi-unit or higher-volume setup?
Talk to sales
For larger brands, more locations or deeper onboarding, the commercial team can shape a tailored rollout.
FAQ
What restaurant teams usually need to know before switching.
Direct answers for teams evaluating a stronger platform for ordering, CRM and repeat revenue.
No. WhatsApp is one key channel, but the product also covers webchat, digital menu and direct cart checkout in the same flow.
It goes beyond order history. The platform can organize customer context with frequency, dormant users, saved addresses, rewards and repeat signals tied to each restaurant.
Yes. The customer portal can support loyalty visibility, rewards context, saved addresses and account-linked order history for repeat customers.
Yes. Loyalty cards, rewards, reorder logic and customer identity across channels are designed to improve repeat ordering without adding a separate retention tool.
The team gains kanban visibility, payment context, pickup vs delivery handling, driver assignment, fees and thermal-print-ready order flow.
Yes. The visual flow builder supports templates, multilingual flows and company-specific customization without forcing the same logic everywhere.
Orderfyi can keep the relationship contextualized per company, preserving each restaurant history while still enabling a richer recurring-customer view inside the product.
No. The setup is designed to be fast, but the product is robust enough to support scaling teams after launch.
One platform, clearer repeat revenue
Run digital menu, orders, CRM and rewards without stitching tools together.
Start with the ordering stack now and grow into CRM, loyalty and analytics on the same foundation.